Zendesk spam campaign continues as users report getting weird emails.

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Service now boasts better support for ...

The big threat posed by this attack on Zendesk support systems is that the bogus message is seen as originating from the impersonated company's servers, giving it a leg up on penetrating automated ...

Zight now integrates with Zendesk, allowing support teams to embed screen recordings, GIFs, and annotated screenshots directly into tickets for faster, clearer responses. The new Request Video feature ...

A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies' unsecured Zendesk support systems.

If you want to provide exceptional customer service, the Zendesk support dashboard is a tool you don't want to miss. This cloud-based customer support platform is designed to help you manage your ...

We’re excited to announce an update to the Extra Crunch Partner Perk from Zendesk. Starting today, annual and two-year Extra Crunch members that are new to Zendesk, and meet their startup ...

The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...