SAN FRANCISCO--(BUSINESS WIRE)--AppDirect, the leader in cloud service commerce, today announced that it has acquired Radialpoint, the leading provider of cloud and technical support services for ...

AppDirect, a cloud-based marketplace featuring hundreds of software-as-a-service (SaaS) apps, has acquired Radialpoint, a cloud and technical support service provider for small businesses. Founded out ...

There’s no doubting the simple appeal of Zoho Assist, even though it does lack the muscle required by larger companies. This is especially so if you need to have remote access for more than 25 ...

The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Whether you’re dealing with your dad’s decade-old computer or your own custom-built gaming rig, troubleshooting PC problems is a part of everyday life. Before you make that $50 support call, though, ...

Customer support is a top priority for maintaining a client relationship and offering extended value to customers. No matter the industry, customer support must be a priority for any business. However ...