One of the challenges in becoming a strategic human resources business partner is to align HR plans with business plans. In some cases, goals and business strategies remain in the planning stage. A ...
To ensure long-term flexibility and survival, an organization needs to prepare for the future. The balanced scorecard managing system "maps an organization's strategic objectives into performance ...
How two management tools can help customer experience pros deliver results that resonate in the C-Suite. Customer experience professionals have a problem. Almost eight out of 10 can’t prove they’re ...