To protect margins and restore control, retailers are increasingly turning to artificial intelligence to guide decisions across the returns lifecycle.

ReturnPro, the industry leader in end-to-end returns management and reverse logistics, today announced a strategic partnership with Clarity, the category-defining item intelligence platform, to ...

For years, retailers have seen product returns as a headache, or just another cost of doing business. The logistics required for returns needs a different approach and mindset from that of regular ...

A year ago, 16% of holiday shopping purchases were returned, according to data from Salesforce. With many Christmas 2023 purchases still within a returnable timeframe today, Salesforce anticipates a ...

State of Logistics 2024: Waiting for the tide to turn We dig into this influential annual report that offers a snapshot of the American economy via the lens of the logistics sector and its role in ...

Sylvia Ng is CEO of ReturnBear, a platform for e-Commerce reverse logistics making returns better for brands, customers, and the planet. Picture this: You’re setting up for a virtual meeting with a ...

The unpredictable swings of the current economy are adding to what is an unquestionably tumultuous moment for retail. The industry facies uncertainty around what cargo will move in and out of the U.S.

Victoria Kickham, Senior Editor, started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution, and supply chain issues ...

Victoria Kickham, Senior Editor, started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution, and supply chain issues ...

This is an excerpt of the original article. It was written for the January-February 2024 edition of Supply Chain Management Review. The full article is available to current subscribers. Back in 2019, ...

The FINANCIAL — UPS has formed a strategic alliance with Optoro, providing a one-stop shop solution for retailers and manufacturers to optimize the transportation and disposition of returns and excess ...

The ecommerce industry has experienced rapid growth in recent years, with global sales reaching an estimated $5.8 trillion in 2023, according to research by Statista. The same study suggests this ...