With businesses undergoing revolutionary change in the way they navigate delivering services and delighting customers, IT business leaders are tasked with waves of challenges that require agility and ...
Integrating IT service management (ITSM) and IT operations management (ITOM) with an AI-enabled platform helps reduce complexity, improve IT support, and makes employees and customers happier. This is ...
We are at the start of a new year and a new decade and technology is poised for fast change. Recently, Ram Chakravarti, CTO at BMC Software offered his predictions for 2020. Autonomous Digital ...
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