When you run a business, you interact with suppliers as much as customers. When a customer has a complaint for you, you should resolve it. Just the same, if you have a complaint with a supplier, you ...

In small businesses that have a progressive discipline policy for their employees, a written letter is typically used after a verbal discussion of unwanted behavior has taken place. In this instance, ...

This story is part of MassLive’s ongoing housing court guide series. You can read other stories in the series here. There are a variety of types of civil complaints, and the exact steps you must ...

Most of us would rather not take the time to fire off a complaint letter after receiving poor service or purchasing a product which didn’t live up to expectations. We just spend our money elsewhere.