Developments in technology now make it easier than ever to monitor employee conversations at work. Particularly with regard to email, it is very easy for an employer to have a copy of all work-related ...

IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

Person-to-person telephone calls do not command the primary communication role they once had back before the information age blossomed. Businesses have numerous other options for communicating now, ...

Opinions expressed by Entrepreneur contributors are their own. When you want to send someone a message, what’s your go-to method of communication? For me, as someone who’s constantly on the go, I love ...

There is a lot to like about Avaya’s one-X Unified Communications platform. The company offers a dizzying array of UC products that enterprises can piece together to craft customized systems grounded ...