As global travellers become more discerning, exceptional customer experience has emerged as the defining factor separating ...

PORT-OF-SPAIN, Trinidad – Visitors to Tobago can now look forward to an enhanced experience from their transport providers following a two-day customer service excellence workshop hosted by the Touris ...

RANCHO CUCAMONGA, Calif., Nov. 17, 2025 /PRNewswire/ -- Inland Empire Health Plan (IEHP) has been recognized for providing an outstanding customer experience for phone support from J.D. Power, the ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

SAN JOSE, Calif.--(BUSINESS WIRE)--Forescout Technologies, Inc., a global cybersecurity leader, has achieved certification under the prestigious Service Capability & Performance (SCP) Standards. This ...

The Grenada Tourism Authority (GTA) is pleased to report that the newly launched Pure Grenada Excellence Champion (PGEC) Customer Service training sessions on the sister isle of Carriacou were a ...

NEW YORK--(BUSINESS WIRE)--MetLife, Inc. (NYSE: MET) today announced that its Retirement & Income Solutions (RIS) customer service organization received J.D. Power certification for providing “An ...

Let me share a secret. (It’s a sort of non-secret secret.) The single most important internal customer service training “technique” isn’t a technique, a best practice, a trick at all. It’s something ...