Despite its luxury image, Acura earns Consumer Reports’ lowest comfort satisfaction score, with owners unhappy about ride ...

Wegmans may be seeing a drop in satisfaction from its shoppers, according to an annual report. Wegmans got a score of 78, a 6 ...

The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...

According to ACSI data, customers are less pleased with their in-store experiences for factors such as store layout, staff courtesy and checkout speed." ...

ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Despite inflation pricing out some lower-income customers ...

ROCHESTER, N.Y. (WROC) — Wegmans Food Markets saw a notable drop in customer satisfaction in 2026 as shoppers increasingly prioritize value and convenience amid economic uncertainty, according to a ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

Customer satisfaction with some of the top brands in streaming -- including Netflix, HBO Max, Peacock and Apple TV+ -- is surprisingly lower than expected, according to a new study from research firm ...

For the eighth year in a row, the small agency earned the highest rankings in the American Customer Satisfaction Index.

PHOENIX — Cox Communications, Arizona’s largest cable company, and CenturyLink have seen their customer satisfaction scores drop, according to an annual survey from the American Customer Satisfaction ...

As more and more neighborhood drug stores close their doors, customers are increasingly turning to mail order pharmacies, mass market merchandisers and supermarkets, and are preferring the customer ...