Rounding out the top 10 nationwide are No. 4 Sam’s Club (Walmart), No. 5 Aldi, No. 6 Costco, No. 7 Whole Foods (Amazon), No.

The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...

ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.

Avoid a service nightmare. We reveal the shop considered the worst tire retailer by customer satisfaction and highlighted the ...

The American Customer Satisfaction Index released its 2025 report, weighing food quality, customer service and mobile app reliability to find the best stores.

If you need to get your engine's oil professionally changed, customer satisfaction scores will tell you there is only one place to go. Here's the answer.

This article originally published at Grocery store with over 10 CT locations dethrones Publix in customer satisfaction study.

With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...

When customers see a real person's face and bio rather than a corporate logo, they perceive agents as friendlier and better ...

Customer satisfaction with U.S. federal government services jumped 2.9% to a score of 68.2 out of 100 this year, according to the American Customer Satisfaction Index Federal Government Report 2023.

The Metropolitan Transportation Authority (MTA) announced a record increase in subway customer satisfaction recorded in its ...

Salt River Project (SRP) has earned the highest ranking in residential customer satisfaction in the Western U.S. by J.D. Power. The J.D. Power 2025 Electric Utility Residential Customer Satisfaction ...