A McKinsey Quarterly article entitled "The irrational side of change management" really floored me. If you're a regular reader of The Corner Office blog, you know I'm big on management experience and ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Change management is a very important subject today in health IT as more and more new and amazing technologies make their way into the delivery of healthcare. (Hello, artificial intelligence.) Robert ...

Learn how Stephen Covey’s seven habits of highly effective people can make you more successful in business.

What is change management, why is it important for your business and how can you get started with it today? In my last article, I wrote about the need for customer experience professionals to not only ...

As long-term care providers face the many changing industry regulations, I have seen a growing number invest in new technology to improve their processes and get ahead of requirements. I also, as a ...

Widely regarded as one of the most influential management experts in the early days of classical management theory, Mary Parker Follett developed foundational concepts that redefine how organizations ...