It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...
What do people here use for remote support? There is interest in using Screen Connect (screenconnect.com) here. I believe it requires Java. I'm also aware of Bomgar and a couple other similar products ...